The
Art and Science of Writing Cover Letters
The
Best Way to Make a First Impression
by
Michelle Tullier
If you
think you don't need to put much effort into writing cover letters
-- or don't need to send them at all because nobody reads them --
think again. True, many human resource recruiters, headhunters and
department heads don't have time to read both the letter and resume,
so they skip right to the resume. Others are so tired of boring
letters saying the same old thing that they simply don't bother
to read them. As a result, some job search coaches will tell you,
"Oh, just write a few sentences and don't fuss over the letter too
much. It won't get read anyway."
Well,
for every person who says the cover letter is not important you'll
find another who says it is. Many prospective employers view the
cover letter as a way of getting their first impression of you.
The cover letter reveals:
- how
well you communicate
- what
your experience and qualifications are -- briefly
- your
level of professionalism
- clues
to your personality
- how
detail oriented you are (i.e., are there typos or other errors?)
To make
the best first impression, you need to know exactly what a cover letter
is and to put some thought into it before you start writing. You also
need to understand what to include -- and not to include -- and to
be aware of some cardinal rules of cover letter writing.
What
is a Cover Letter?
A cover
letter is an introduction, a sales pitch and a proposal for further
action all in one. It gives the reader a taste of what's to come
-- not by simply summarizing the resume, but by highlighting the
aspects of your background that will be most relevant to the reader.
A cover letter also demonstrates that you can organize your thoughts
and express yourself clearly and appropriately; in other words,
it reflects your communication skills and, to some extent, your
personality.
Cover
letters are typically one page documents. Like lots of things in
life, they have a beginning, middle and end: usually an introduction
saying who you are and why you're writing, followed by a sales pitch
of what you have to offer and then a closing in which you propose
steps for further action. These three components often amount to
three or four paragraphs, but there are no hard and fast rules about
exactly how you break up the information.
Five
Things to Think about Before Writing
If you
find yourself struck by writer's block at about the "Dear Mr. or
Ms. So-and-So" point, then you probably need to take a step back
and put some more thought into your cover letter before diving into
it. Asking yourself the following five questions will help you build
a foundation for your letter and will make the actual writing go
much more smoothly.
What
does the prospective employer need? Which skills, knowledge
and experience would be an asset in the job you are targeting?
What
are your objectives? Are you applying for a specific job,
trying to get an interview or simply hoping to get someone to
spend 10 or 15 minutes on the phone with you discussing opportunities
in general at that organization?
What
are three to five qualities that you would bring to this employer
or this job?
If you're responding to a job listing or classified, then those
qualities should obviously be the job requirements mentioned in
the ad. If you're not applying for a specific job opening, then
think of which skills, knowledge and experience would typically
be valued.
How
can you match your experience to the job? What are at least
two specific accomplishments you can mention which give credence
to the qualities you identified in question number 3?
Why
do you want to work for this particular organization or person?
What do you know about them? What is it about their products or
services, philosophy, mission, organizational culture, goals and
needs that relates to your own background, values and objectives?
When you've
addressed these five issues, you're ready to put fingers to keyboard
and start hammering out that letter.
Anatomy
of a Cover Letter
If you're
bewildered by how you're actually going to write a cover letter,
it can help to break the letter down into its various parts and
concentrate on just one section at a time. Here's what goes into
each of the four main sections of a cover letter:
The
Opening
This
is where you tell employers who you are, why you're writing and
how you heard about the organization or the specific opening. The
"who you are" part is a brief introduction of yourself with a phrase
like: "I am a senior at XYZ University graduating in May with a
major in biology." Just mention the basic facts about you and your
situation, choosing the ones that will be most relevant to the employer.
The "why you're writing" part is where you mention which position
you are applying for, or what your job objective is if no specific
opening has been advertised. Then be sure to tell them how you heard
about the organization or the job. You might say, for example, "I
saw your listing for a textile designer at the Career Development
Office of the Rhode Island School of Design." Or, "I read about
the expansion of your East Coast operations in the New York Times
and am interested in discussing entry-level opportunities you might
have available."
The
Sales Pitch
In this
section, it's best to get right to the point. The objective of this
part of the letter is to list -- either in paragraph form or as
an actual list of bullet points -- the reasons why the reader should
see you as a viable candidate. It's best to start with a statement
that provides an overview of your qualifications, then go into them
more specifically, using the examples you identified before you
started writing. A typical opening statement might sound something
like: "As a political science major and former Congressional intern,
I offer the following skills and accomplishments."
The
Flattery
This
is the "why them" section of your letter. It's where you flatter
the reader a bit by commenting on something positive about the organization
and letting them know why you would want to work there. You might
mention the organization's reputation, sales record, size, corporate
culture, management philosophy or anything else that they take pride
in. Prospective employers like to know that you have chosen them
for a reason and that they're not just one of hundreds of companies
you're writing to as part of a mass mailing. (Even if you are doing
a mass mailing, you must tailor each letter to "flatter" the reader
and show that you've done some research on that organization or
that person.)
The
Request for Further Action
Some
people think of this final section of a cover letter as the closing,
but it's much more than that. The closing paragraph isn't just about
thanking the reader for taking the time to read your letter or for
considering you as a candidate for a job. It's also about where
to go from here -- about opening the door to further contact. It's
where you suggest how to proceed, usually by saying that you will
call or email the reader to follow up and see if a meeting can be
arranged. The important thing is to end the letter in an assertive,
but courteous, way by taking the initiative to follow up.
Once
you've gotten these four sections of the letter completed in terms
of content, go back and smooth out any rough edges of your writing
and check for typos, misspellings and grammatical errors. Then you're
ready for "Sincerely" or "Best Regards" and your signature, and
you're off and running on the road to a great job.
10
Cardinal Rules of Cover Letter Writing
Tailor
your letter as much as possible to the target reader and industry.
Talk
more about what you can do for the prospective employer than about
what they can do for you.
Convey
focused career goals. Even if you'd be willing to take any job
they'd offer you, don't say so.
Don't
say anything negative about your employment situation or your
life in general.
Cut
to the chase -- don't ramble.
Don't
make empty claims that aren't backed up with examples.
Don't
write more than one page unless the prospective employer has asked
for a detailed or extended cover letter.
Check,
recheck and triple check your letter for typos and other errors.
Get
other people's opinions of your letter before you send it.
Keep
easily accessible copies of all letters you mail, fax or email
along with a log of when letters were sent so that you can follow
up on them.
Portions
of this article were excerpted from the book Cover
Letters (of The Princeton Review Job Notes series) by L. Michelle
Tullier. Random House/Princeton Review Books, 1997. |