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Always be ready to
ask the interviewer questions.
Timing is key.
Appropriate vs. inappropriate questions.
At the conclusion of a job interview you may be asked, "Do you have
any questions?" A common answer is, "No, I think you've covered
everything very well." This is the wrong answer. You have passed
up your opportunity to ask some critical questions that may make a difference
as to whether you want to work for this company.
But, what questions are appropriate? When Marianne was asked if she had
any questions at the conclusion of her first interview, she began asking
about sick time and vacation days and when she would be able to start
taking them. The interviewer was taken back. "Is this what this woman
cares about? Time off? This doesn't sound like someone who will come in
and get the work done," the interviewer thought to himself. Clearly,
Marianne had asked inappropriate questions.
Timing Is Key
The first round of interviews is about discovery, learning about the job
and the company, not the benefits or raises. Good questions to ask in
the first round are about the job content, and the company's culture and
future.
David had prepared ahead of time and was ready when the manager asked
if he had any questions. David asked, "What types of projects would
be forthcoming over the next six months?" The manager was eager to
tell David about prospects for future business and the plans for future
growth. This discussion prompted more questions from David. The interview
ended after a lively exchange and on a very upbeat note. David's questions
were appropriate and timely.
The interview should be an exchange of information: What does the company
want, and what do you have to offer? But it is also important to discuss
what they have to offer, and what you want. It is essential to express
an interest in the company and the work being done. By asking questions
you will demonstrate investigative skills, illustrate you are particular
about the company you work for and you are not going to take just any
offer.
It is also important to consider whom you are talking to. The human resources
person is the one likely to know about job descriptions, qualities being
sought and the morale or company culture.
The hiring manager, your future boss, is the person to ask about the department,
the team you will be working with and the job's challenges.
What About the Bennies?
But what about those other questions about benefits, stock options and
time off? As the interview process unfolds, there will be time to ask
about the benefits and practical matters. Often the human
resources department will provide you with a brochure or information packet.
Obviously, you will need this information to assess an offer, but all
in good time.
What You Should Not Ask in the First Rounds of Interviewing Don't
ask about salary, stock options, vacation, holiday schedule or benefits.
Don't ask questions that have already been answered in the interview,
just for the sake of asking something.
Don't grill the interviewer. It's OK to ask about the person's background,
but only as an interested party, not an interrogator.
Questions You Should Ask in the First Rounds of Interviewing
- May I see a copy
of the job description?
- Why has the job
become available?
- What qualities
are you seeking in the person for this job?
- What is the next
step?
- When will you
make your selection?
- Prepare five or
six questions before the interview and take them with you.
- When the time comes
for you to ask questions, take out your list. This will show good preparation
on your part.
- This time is a
valuable opportunity for you to get the information you need to help
you make an informed decision.
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